How do I get started?

We have multiple ways to reach us, please choose whichever works best for you. Email, phone/text or thru website contact tab. Primary phone number is (254) 939-0808.

Where are the visits completed?

All of the visits, including initial assessment, are done in the privacy and convenience of your home.

Do you take insurance?

In many ways, insurance companies dictate or strongly influence the treatment that patients receive for “in-network” therapy, and we refuse to allow that to be the case at Hinman & Associates. We are an out-of-network practice because the business model necessary for an in-network practice to survive rarely ever allows for the high-level care we insist on giving our patients. In fact, you may find that our sessions are less than the out-of-pocket thresholds and co-pays of many policies.

What is the cost of services?

We offer a wide variety of services, at a variety of rates. In order to determine your cost, we need to first determine your needs. So, please call and we can discuss individually. The costs of the visits will vary depending on the service and length of time the therapist is providing treatment. Some payment plans are available for those who need this benefit.

What are your hours of operation?

Home visits can be started as early as 6:00 AM. Typically, we wouldn't start a home visit after 6:00 PM. Most visits are done between 9:00 AM - 5:00 PM.

How long do the visits last?

As mentioned above, we have a variety of services, our typical visit lasts 60 minutes, however depending on location and need, we do offer 30 and 90 minute sessions.

All of our patients receive one-on-one care and hands-on treatment from a Physical Therapist or Physical Therapy Assistant, no Therapy Technicians, in every session. Most sessions are a full hour unless the patient chooses 30 minute sessions. With this long-session, one-on-one treatment approach, the plan of care for the vast majority of our patients only involves one appointment per week.

What if I have Medicare as my insurance provider?

The US government has some interesting laws that control where Medicare beneficiaries can spend their healthcare dollar and persuade healthcare providers to enroll in their system. Because we are not Participating Medicare Providers, we can only accept Medicare beneficiaries as patients when the patient does not want Medicare billed for any PT services. This request to not involve Medicare in payment must be made up front by the patient and be made of the patient’s own free will.

In other words, if you’re a Medicare beneficiary and are adamant about seeing us for your care even though we are not participating Medicare providers, we can help … However, the only way we can provide you with PT services is when you truly don’t want Medicare involved and you ask up front that Medicare not be billed or involved in your physical therapy care.

If you do want to use your Medicare benefits for physical therapy, we cannot provide you with treatment in your home, but we can help you find a good Medicare provider in your area.

Can I bill my insurance for reimbursement of my out-of-pocket expenses?

This depends on the insurance you have, but YES, most NON-Medicare patients can send “self-claims” to their insurance company for their treatments at our clinic. You should be able to print claim forms off your insurance company’s website, and send it in with the needed receipts and treatment codes that will be provided upon request at our clinic.

The amount of reimbursement or application towards your deductible is completely dependent on your insurance plan. If you call your insurance company to inquire about what you can expect to receive, you should ask about reimbursement for “out-of-network Physical Therapy” expenses sent in via self-claims.

How long after an injury/fall should I wait to get treatment?

In general, the longer you wait to get treatment, the longer it will take to fix the injury and get you back to 100%. Moving the tissues back into their pre-injury arrangement becomes harder the longer they have been in a distorted/injured state. In the case of falls, therapy can resume after any fractures are healed. In many situations, immediate therapy intervention greatly improves the risk of more falls by increasing home safety.

Additionally, the longer an injury has been present, the more loss of strength that occurs and the more likely that detrimental movement “compensations” will develop that can lead to injury in other areas. 

So it’s important to get treatment as soon as possible after injury if you want to get better with the fewest possible sessions. With all that said, we have plenty of patients at Hinman & Associates who have been dealing with their pain for decades and we are still able to significantly improve their condition. 

How many treatments will I need till I’m 100% again?

This is always a tricky question, because it varies with every patient and is dependent on a large number of factors. What we can say is that, for reasons described above, you will usually need far fewer treatments from Hinman & Associates than you would if you were going to a more traditional PT clinic or Chiropractor.

Pain and dysfunction that has been present for a long time will usually, but not always, take longer to fix than more recent/acute problems. Certain conditions like herniated spinal disks and frozen shoulders will take longer to resolve than something like an ankle sprain. And though notoriously ‘stubborn’ conditions like tennis elbow and plantar fasciitis can sometimes be fixed in a just a few treatments, conditions like these also have a tendency to need multiple treatments.

In general, it is rare that we need more than 5-7 treatments for the average patient, and quite often 2-4 treatments are all that is needed. In an industry where 2-3 treatments/week for 1-2 months is the norm, that’s quite good. But again, factors like age, severity of injury, other health issues, and how long you’ve been in pain can occasionally make the path to 100% somewhat lengthy.

Before we’ve had a chance to meet you and evaluate your condition, there’s no way to say how long it will take to fix your specific injury, but we should be able to give you a pretty close estimate at our first visit; and that first visit can be in the form of a Free Consultation called a “Discovery Session.” See the tabs below, to schedule a FREE consult.

Do I have to have a “PT referral” to Start treatment? 

All patients without a referral must sign a disclosure form prior to treatment. At Hinman & Associates, our PT’s can start treatment without a referral. A referral can come from an MD, DO, Physician’s Assistant, Advanced Nurse Practitioner, Dentist, Podiatrist, or a Chiropractor… and it can come from any of these professionals licensed anywhere in the United States.  

This has nothing to do with insurance regulations or reimbursement, and it still applies for home health services even though were are not in-network with insurances.

If obtaining a PT Referral is proving difficult, please let us know as soon as possible and we can suggest a variety of options for getting one quickly and easily.

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